Direct Placement Gateway

Join DCB Bank as a Customer Service Manager

A direct, Hire-Train-Deploy (HTD) program where you are selected and issued an offer letter first by DCB Bank before your short-term training begins.

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Program Details

Quick overview of DCB Customer Service Manager program key metrics.

Assured Salary Package

₹ 3.5 - 4.5 LPA

Designation

Customer Service Manager

Training Duration

15 Days

Training Mode

Classroom Training

HTD Model - TrueKnack x DCB Bank

Get hired first by the bank, trained by ex-bankers, and immediately deployed into your role.

TrueKnack, in collaboration with DCB Bank, introduces a Hire–Train–Deploy (HTD) Model designed for young graduates who want a secure entry into the banking sector. Under this model, candidates are initially selected by DCB Bank, undergo structured offline training from ex-bankers, and are then deployed directly into branch roles, ensuring clarity, stability, and career growth.

Key Highlights of this program:

  • ✓ 100% assured placement with DCB Bank.
  • ✓ Job Offer Letter issued prior to training starting.
  • ✓ Short-term, role-specific 15-day classroom training.
  • ✓ Immediate deployment in your selected city post-training.

The Journey - Hiring, Training & Deployment

A clear 6-step progress flow from online registration to your Customer Service Manager role.

1
Register Online
Fill out your screening details on the TrueKnack portal.
2
Pay Application Fee
Complete your registration by paying a nominal ₹199 screening fee.
3
Assessment & Interview
Undergo bank screening and panel interview round.
4
Receive Offer Letter
Get your provisional Job Offer Letter from DCB Bank.
5
Classroom Training
Undergo 15 days of intensive ex-banker role training.
6
CSM Deployment
Deploy immediately as a Customer Service Manager at DCB Bank.

Eligibility Criteria

Review requirements to qualify for selection by DCB Bank.

Age Limit

Age below 25 years at the time of application.

Qualification

Graduation completed in regular mode from a recognized university.

Academic Marks

Minimum 50% aggregate marks in graduation.

Program Costs & Locations

Transparent fee structures and training locations. Fee is payable only after selection.

Application Fee

₹ 199

NOMINAL FEE to cover your screening, aptitude test, and initial interviews with the bank.

Training Fee

₹ 40,000 + GST

Payable ONLY after your final selection by the bank and receipt of the Job Offer Letter.

Training Centers

Mohali, Noida, Bhubaneshwar, Jodhpur

Short-term residential setup includes structured material and ex-banker classroom training.

Frequently Asked Questions

Frequently asked questions about the DCB program.

HTD stands for Hire-Train-Deploy. It is a model where you are selected and issued an offer letter by DCB Bank first, and then undergo 15 days of role-specific training before deployment.
The training fee is payable only after you clear the screening rounds and receive your official Job Offer Letter from DCB Bank.
Job locations include Punjab, Haryana, UP, Rajasthan, Delhi NCR, and Odisha. Candidate preference is considered.

Request Program Details

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